Telecommunications

Gardner-Webb University uses AVAYA COMMUNICATIONS MANAGER MESSAGING (CMM formerly AUDIX). You can set up your account now by dialing 2011 and using your 7 digit long distance PIN to access your account.

Jamee Miller
Telecommunications Manager
(704)406-4646: phone
telecommunications@gardner-webb.edu

New SoftPhone Service Available Campuswide

We are pleased to make the Avaya One-X Communication available campus wide. This is a softphone that can be loaded on any PC or Laptop.

New System Features

  • Delivery of Fax and Voice messages to outlook mail
  • Improved directory
  • More Called ID info in messages
  • Avaya Message Manager Desktop Software (download 27 Mb)
  • Fax to Voicemail (Coming Soon)
  • Mobile Options (Coming Soon)

Features 

  • Caller ID
  • Multiple Lines
  • Quick Feature Access
  • Directory Features
  • Integration with Outlook to dial from desktop
  • Caller Logs
  • Works with
    • PC Mic / Speakers
    • Headset
    • Bluetooth headsets
    • Any digital phone (Can control your desk phone from your PC or use either in standalone mode)

Who can use One-X Ccommunicator?

  • Any user who currently has a "digital phone" - Digital generally means a phone with caller ID and/or multiple lines. You can keep your desk phone and use it in conjunction with softphone
  • Any laptop user with a VPN connection back to main campus. This will give you a full featured phone while traveling
  • Analog users (POTS =Plain Old Telephone Service) can switch from analog to OneX Communicator but all communications by voice will then be conducted over the PC

How do I get OneX?

 

Helpful Information

Wallet Card Instructions
Full Size Instructions
Quick Reference Card
Staff/Faculty Telephone & Campus Box Directory
Departmental Telephone and Fax Directory

Disclaimer - Limited Support available