Online Reference Chat

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Reference librarians are available to help answer your questions during the following hours:

Monday-Thursday 8 am - 10 pm
Friday 8 am - 5 pm
Saturday 10 am - 5 pm
Sunday 3 pm - 10 pm

You may submit questions using the Reference Chat box to the right (no download or login required) or IM the reference desk using any of the following instant messaging clients:

AIM: gwulibref
Yahoo: gwulibref
Google Talk:

Reference librarians attempt to respond to instant message questions as quickly as possible (usually within minutes unless they are away from the desk helping other patrons).  If you do not get a response back, please leave your email address or phone number, and someone will get in touch with you as soon as possible.

Reference Chat is intended primarily for the students, faculty, and staff of Gardner-Webb University.  The service is best suited for short, fact-based questions and general questions on finding the best resource options available for a given topic. Those with more indepth questions are encouraged to come by the library or to speak to a reference librarian over the phone.