Frequently Asked Questions

1. How do I apply for financial aid?

You may apply online at FAFSA.gov. Remember that you will be asked to use your Personal Identification Number (PIN) to sign your application electronically.

 

2. Where do I sign up for a PIN?

Your Personal Identification Number (PIN) represents your electronic signature. The student and one parent must have a PIN to complete your FAFSA online. Please go to PIN.ed.gov to register for a PIN or if you have forgotten your PIN.

 

3. Do I need to complete the FAFSA if I think that I will not qualify for federal aid?

Yes. This form will need to be completed if you are going to consider student loans to help finance your education. This form provides you the opportunity for any federal programs.

 

4. Do I need to complete all sections of the FAFSA?

Yes. Please read the instructions carefully and complete all sections. Remember to complete the application from the perspective of the student.

 

5. I (the student) have a child; does that make me an independent student?

Only if you provide 51% of the care for that child. Otherwise, you are still a dependent of your parents.

 

6. When will I know exactly how much financial aid I have been awarded?

Please login to WebbConnect with your user name and password to review your financial aid award.

 

7. Do I have to reapply for financial aid each year?

Yes. You will need to complete a FAFSA form each year. The Federal Government will email you a reminder to renew your application provided you submitted an email address. Otherwise, renewals can be completed after January 1st for the following academic year.

 

Verification and Tax Information

 

1. Where can I find a copy of my taxes and W-2 forms?

You should have a copy of your previous year's taxes and W-2 forms if you prepared your taxes yourself. If someone prepared them for you, contact your preparer to obtain a copy. Finally, you may also contact the IRS at 1-800-829-1040 to acquire copies of your documents. Your employer is required to keep copies of your W-2 form for a certain period of time and will be able to provide you with copies.

 

Loans and Refunds

 

1. I received notification that a loan had disbursed to my student account. When can I expect the overage to be refunded to me?

If you are eligible to receive a refund, you should expect those funds within 14 days of the date your loan posted to your student account. Funds post to student accounts by the third business day after the disbursement date listed on your Notice of Guarantee and Loan Disclosure Statement. Keep in mind that if your loan is a one-semester-only loan, the funds will not fully disburse until after the mid-semester point. It may be after that second disbursement before any refund is generated. Refunds will be mailed to your address listed with the University. It is important that you keep this information current.


Helpful Links

The FAFSA Online

The Free Application for Federal Student Aid (FAFSA)
Gardner-Webb's school code is 002929


Other Links

Stafford Loans

Finaid
A guide to financial aid

North Carolina State Education Assistance Authority

College Foundation of North Carolina

Fastweb
A scholarship search tool


Exit Counseling

Graduation Candidates: Congratulations! The U.S. Department of Education requires that all graduates complete an exit counseling session prior to graduation. You will receive a notification from the Financial Planning Office when it is time for you to complete this requirement. You will be able to visit the National Student Loan Database Student Access website to complete the counseling session. Once prompted by the Financial Planning Office, please visit the link below, in order to fulfill this requirement, so that there are no road blocks to obtaining your degree. Complete Exit Counseling


Online Billing

Interested in paying your tuition bills online? The Business Office offers online bill payment for all programs. Download your Online Billing Guide for your program.