Forms & Supply, Inc. appreciates the opportunity to provide quality products to you. Please be aware that a return costs both your company and FSI a Minimum of $10.00 each to process. Please evaluate this and in the event a product needs to be returned, please follow our return policy as stated:
- All merchandise must be in the original carton with all packing intact, unmarked and in new and resalable condition.
- All merchandise must be returned within 21 days of the invoice date to avoid restocking penalty.
- Defective merchandise must be returned within 21 days of the invoice date.
- Special order merchandise, including furniture, is not subject to return except in case of error by Forms & Supply, Inc.
- Shortages must be reported within 10 days of the invoice date.
- Damaged merchandise should be refused.
- Concealed damage merchandise should be reported immediately.
Please fill out the following information above using the invoice number for the RR number then click the submit button to send it to your Customer Service Representative for approval.
Returning Furniture, Chairs, Machines, Equipment, or Special Order Merchandise
Please fill out this form and click the submit button for approval from your Sales Person before sending the item back. This type of merchandise is strictly subject to both manufacturer and wholesaler return policies and may be nonreturnable. However, we at FSI Office will do all we can to help you in this matter.