Gardner-Webb University maintains a policy of non-discrimination. No aspect of employment will be influenced by race, color, religion, national origin, sex, disability, veteran status, genetic information, age, or any other basis prohibited by statute.

Gardner-Webb University has a strong institutional commitment to the achievement of diversity within its faculty, staff, and students.

Assistant Director of Residence Education

Gardner-Webb University invites applications for the position of Assistant Director of Residence Education. This is a full-time, non-exempt (hourly) position. The Assistant Director of Housing and Residence Education is responsible for assisting in the daily functions of the department.

Essential Duties and Responsibilities

Student Conduct Responsibilities:

  • Partner with Director of Housing and Residence Education and fellow Assistant Director of Residence Education with the daily administration of the University’s Conduct Office
  • Serves as a Student Conduct Officer for Code of Student Conduct violations by enforcing policy and rendering sanctions that are consistent with the University’s Mission, Policies, and Regulations in a fair and consistent manner
  • Attend/oversee any appeal hearing as necessary/requested
  • Makes referrals to appropriate University Personnel

Supervision Responsibilities:

  • Directly supervise and evaluate assigned Graduate Resident Director Staff, and indirectly supervise Resident Advisor Staff
  • Be available to students and staff members
  • Participates in professional staff on-call responsibilities
  • Facilitate meetings with Graduate Resident Director Staff
  • Assists students and staff in creating and promoting an atmosphere conducive to and supportive of the academic mission of the institution
  • Maintain staff programming records and provide timely reports on hall expenditures
  • Enforce University policies and regulations
  • Assists in proposing policy and procedural changes for implementation by the Department of Housing and Residence Education
  • Conduct building/community walkthroughs for assigned residential buildings on a regular basis
  • Conduct regular and ongoing evaluations of assigned staff during the fall and spring semesters

Residence Education Responsibilities:

  • Provide necessary intervention for student issues and concerns
  • Mediate conflict and provide general counseling
  • Make appropriate referrals to the University Counseling Center
  • Promote open communication between students and administration by acting as a resource person for administrative procedures
  • Respond to crisis situations and inform appropriate personnel

Departmental Responsibilities:

  • Oversee the Graduate Resident Director and Resident Advisor Recruitment Programs
  • Coordinate with  fellow Assistant Director of Residence Education to process Employment Verification of newly hired student personnel
  • Assist with Departmental Programs, Processes and Initiatives
  • Attend GRD Staff Meetings when appropriate
  • Attend and participate in staff development activities including Departmental Training Initiatives, Divisional Professional Development and state/regional/national conference attendance when possible
  • Assist Student Development Personnel as needs necessitate
  • File  a comprehensive annual report each May
  • Attend all regularly schedule Housing and Residence Education Meetings
  • Maintain regular office hours as approved to the Director of Housing and Residence Education
  • Serve in an On-Call Duty Rotation
  • Accept regular assignments and other duties as assigned from the Director of Housing and Residence Education and/or the Vice-President of Student Development and Dean of Students


  • Must enjoy working with students in a University/College Setting.
  • To successfully perform the required responsibilities of the position.
  • To be detail-oriented with the completion of all responsibilities.
  • Strong Computer Skills, including experience with Microsoft Office are required. Experience with Banner is preferred.
  • Experience with Housing Management Software (Adirondack Solutions’ The Housing Director) is preferred.
  • Experience with Conduct Software (Maxient) is preferred.
  • Experience with Microsoft Teams, Microsoft Forms, and Qualtrics or comparable software is preferred.
  • Ability to effectively present information in verbal and written format to students, parents, staff and friends of the institution, and effectively respond to questions from participants and colleagues.
  • Ability to solve complex problems and contend with a variety of variables in situations where limited resources exist.
  • This is a live-on position.

Education and/or Experience:

  • 1 – 3 years of professional-level experience in Housing and Residence Education/Housing and Residence Life in a University/College Setting. (2 years of full-time enrollment in a Master’s Program will be considered 1 year of professional-level experience.)
  • A Bachelor’s Degree from an accredited College or University is required. A Master’s Degree in College Student Personnel/Development, Student Personnel Administration, Counseling, or related field is strongly preferred.

Review of applications will begin immediately and continue until the position is filled. Candidates should send a letter of interest, resume, and three references to:

Lynn Hicks, Administrative Assistant to the Vice President of Student Development

Gardner-Webb University
P.O. Box 7291
Boiling Springs, NC 28017

Electronic submissions should be sent to [email protected]