Gardner-Webb University maintains a policy of non-discrimination. No aspect of employment will be influenced by race, color, religion, national origin, sex, disability, veteran status, genetic information, age, or any other basis prohibited by statute.

Gardner-Webb University has a strong institutional commitment to the achievement of diversity within its faculty, staff, and students.

Student Records Coordinator

Gardner-Webb University is seeking a full-time Student Records Coordinator (SRC) for the Registrar Services Office. This position is the initial point of contact within the Registrar Services Office. The SRC  will work collaboratively with Registrar Staff in delivery of exceptional service to students, alumni, faculty, and staff.

Essential Duties and Responsibilities:

  • Answer all calls that come into the Registrar Services office
  • Process transcripts on a daily basis
  • Complete and verify all loan deferments and enrollment verifications
  • Run all letters of enrollment upon request
  • Process Online Request Forms and Wait listing Forms
  • Process all name changes, address and phone number changes weekly
  • Code and track all diplomas and certificates sent out by mail
  • Graduation information and other reports upon request
  • Assist in activities related to commencement along with all other Registrar Services Office staff
  • Assist with Roll Verification processes
  • Assist with Registrar Services Office email
  • Work with Assistant Registrar with FERPA Training
  • Assist in processing all withdrawal forms
  • Additional  tasks and duties as assigned by the registrar

      Education, Experience, and Skills:

      • Bachelor’s degree preferred
      • Exceptional customer service skills and providing courteous and professional service to students, faculty and staff are required


      Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application using the link below and include a letter of interest and resume with their application submission. Please note that incomplete submissions will not be considered.

      Questions regarding the positions can be directed to Lou Ann Scates, Registrar by email to [email protected].