Gardner-Webb University is committed to respecting and safeguarding the privacy of our students, University personnel, and other users of the University’s website at gardner-webb.edu (“Website”) with respect to the collection and use of any personal information.
Please read the following information carefully to better understand what information we collect from you and how we use your personal information.
We collect personal information that will help us deliver or perform for you as a student, parent or guardian of a student, University personnel, alumni, or other user of the Website. The personal information we collect from you through the Website will vary, but some examples of the types of information we collect from you may include the following:
It is possible that we may collect this information from other platforms, including in written or e-mail communications, telephone transactions, admissions applications, loan and payment plan applications and related forms, third parties (such as employers or scholarship donors) or data-gathering software when you are completing information on the website.
Our website is not directed to persons under the age of 13, and we do not knowingly or intentionally collect personal information from anyone under 13 years of age. If you are under the age of 13, you should not be using our Website, and you are not permitted to provide us with any personal information.
We use your personal information to provide various University functions, services, and general administration, and to maintain and update the functionality and support of the Website. Below are some examples of how we may use personal information in administering University functions and services.
In the event of an emergency (which could include natural disasters, fire, shootings, severe weather, or major interruptions of campus operations), we may send notices to you (“Emergency Communications”) through each of the points of contact that you register through the Emergency Contact Registration. These points of contact will include one or more of the following: (i) voice calls to your home, mobile or other telephone number, (ii) text messages (or similar communications) to your mobile phone, mobile device, or other personal device(s), (iii) e-mail messages, (iv) social media messages, or (v) any other points of contact information that you provide to us through the Emergency Contact Registration.
Once you register to receive Emergency Communications, you may also elect to receive additional notices sent to your points of contact regarding a variety of University services (“Optional University Services Communications”). These communications may include updates relating to inclement weather, closings, student activities, dining options/specials, sports information, and general announcements. We may add to or remove these options from time to time. You may opt in or out of these Optional University Services Communications, but you will continue to receive Emergency Communications.
We may use personal information you submit through the Website in connection with admissions, applications, loans, payment plans, or general administration of University operations and services. We also may use the information that you submit through the Website (including through the Emergency Contact Registration) to update our University records that contain personal information. This information is stored separately from the information stored in the Emergency Contact Registration data.
We may use your personal information to process online payment transactions, including credit card or debit card transactions.
We may share your personal information with authorized University personnel and authorized contractors who administer the services we provide—including but not limited to entities that we use to process credit card transactions, to support our website services, to store emergency contact information, or to provide services for which you have voluntarily enrolled. We may share your contact information with authorized entities with which we have an established business relationship, but we will not share your social security number, financial information, or educational records with these entities.
We may disclose your personal information in order to comply with a law, regulation, or other governmental request, including complying with subpoenas, court orders, or other requests. We may also use or disclose personal information if we believe it is necessary to detect, prevent, or investigate fraud, intrusions into our network, the misuse of information, or to repair or resolve technical issues in the operation of the website.
We may collect other non-personal information such as user traffic and usage patterns on the Website, IP addresses, browser, platform, mobile device, and similar information regarding the use of our software and services. We also use “cookies” to collect information about the way users interact with our website, to support our online services, and to enhance the functionality of our site for individual users. You may set your browser to decline to reject cookies or to notify you when you do receive a cookie.
You may add to, update, or delete your personal information collected through the Emergency Contact Registration. You may also change your preferences relating to Optional University Services. If you deactivate your account, however, the University may, in its discretion, continue to contact you regarding Emergency Notices as a matter of public safety.
We implement commercially reasonable physical, electronic security measures to protect against the loss, misuse, breach, or alteration of your personal information, including your personal financial information. Of course, no security measures can guarantee the safety of your personal information against all threats.
We will keep the personal information that you provide to us for the period necessary to provide our services as described above.
The Website does not respond to “Do Not Track” signals.
Effective June 20, 2015
The Family Educational Rights and Privacy Act of 1974, as amended, gives students certain rights, consistent with the privacy of others, to review records, files, and data about them held on an official basis by the University. The Act also gives students and former students a right to challenge the content of those records, files, and data which they believe are inaccurate, misleading, or otherwise in violation of their privacy and other rights.
Individuals may request review of the records maintained about them from the appropriate offices. Any challenges to the content of the records, files, and data that cannot be resolved directly should be made in writing to the Office of the Registrar.
Students who believe their rights under the Family Educational Rights and Privacy Act have been violated may file a written complaint with the Office of the Provost, Webb Hall. Students also have the right to file a complaint with the Family Policy Compliance Office, U.S. Department of Education, 600 Independence Avenue, S.W., Washington, D.C. 20202-4605. Further information about this issue may be obtained by contacting the Office of the Registrar.
The items listed below are designated as Directory Information and may be released at the discretion of the institution. Under the provisions of the Family Educational Rights and Privacy Act of 1974, as amended, students have the right to withhold the disclosure of any or all of the categories of Directory Information. Written notification to withhold any or all of Directory Information must be submitted to the Office of the Registrar.
Directory information includes: the student’s name, address, telephone listing, e-mail address, date and place of birth, photograph, major field of study, participation in officially recognized activities and sports, weight and height of members of athletic teams, dates of attendance, degrees, honors and awards received, and the most recent previous educational agency or institution attended by the student.
A request to withhold any or all of the above data in no way restricts internal use of the material by the University such as the release of academic information to college officials whose positions justify such release of information to them, or to college committees charged with the selection of students for various honors.
Students may grant permission to University personnel to release to specified individuals information pertaining to Academic Records, Financial Aid, and Billing by completing the FERPA Release Form located on their Personal Information menu on WebbConnect. Using this form, students are able to specify up to three individuals to whom information may be released. Questions concerning the Family Educational Rights and Privacy Act may be referred to the Office of the Registrar.