A guide to helping students connect to resources and to navigate potential challenges at
The following are indicators that a student is in distress. As a reminder, the presence of one of the following indicators, alone, does NOT necessarily mean that the student is experiencing severe distress. The more indicators you notice, the more likely it is that the student needs help.
Any one serious sign or a cluster of smaller signs indicates a need to take action.
Action #1: Consulting
Action #2: If You are Approaching the Student, Remember to…
Action #3: If you decide to refer…
Unless the student is suicidal or may be a danger to others, the ultimate decision to access resources is the student’s. If the student says “I’ll think about it,” when you offer referral information, it is okay. Let the student know you are interested in hearing how they are doing.
Certain events can also trigger violent reactions. These could be…
Keep in mind that such precipitating events may be real, perceived, or anticipated by the subject of concern and is relative to them.
Remember, these are examples of behaviors and circumstances that may serve as indicators of developing concerns. These examples are meant to help you identify potential concerns during your daily interactions with others. These examples are NOT all-inclusive and this information is not intended to be used as a checklist.
Dr. Ryan ErckExecutive Director for Student Success(704) 406-3980 | [email protected]
To report attendance, poor performance or any other retention concern complete an Insight CARE report.
To complete a CARE report:
NOEL Center for Disability Resources(704) 406-4270 | [email protected]
The Noel Center provides reasonable accommodations and services to eligible students with disabilities. An Accessibility Advisor is also available to work with students on individual goals.
Student Mental Health Concerns
Stephanie AllenDirector of Counseling Services(704) 406-2177 | [email protected]
Megan PeekCounselor(704) 406-4103 | [email protected]
After Hours Counselor on-call(704) 406-2599
Disruptive or Threatening Behavior/Language/Writing
University Police (704) 406-4444
Examples of disruptive or threatening behavior concerns: disturbing, interfering with, or preventing normal student and work functions or activities; yelling; using profanity, waving arms or fists; verbally abusing others; and refusing reasonable requests for identification.
Atrium Health Student Health Clinic(980) 487-2390
Lesley VillaroseVP for Student Development and Dean of Students(704) 406-2081 | [email protected]
Examples of health concerns: hospitalizations, sick visits and questions about locating providers
Title IX Concerns
Lesley VillaroseVP for Student Development and Dean of StudentsInterim Title IX Coordinator and ADA Coordinator(704) 406-2081 | [email protected]
Please see the Sexual Misconduct and Sexual Harassment policy for more information.
Confused about who to call or report to? Contact Residence Life on-call (704) 406-4300