student at post office

GWU Mail Center

The GWU Mail Center provides services to students in the sending, receiving and delivery of mail via the United States Postal Service, FedEx, and UPS.

The GWU Mail Center is located on the 1st floor of Tucker Student Center beside the bookstore.

Hours

Monday – Thursday – 8:30 a.m. – 4:30 p.m.
Friday – 8:30 a.m. – 4:00 p.m.
Closed Saturday and Sunday and some Holiday.
Lockers access 24/7

Summer Hours

Monday – Friday – 8:30 a.m. – 4:30 p.m.

Follow our Instagram and will have update hours throughout the year.

Contact:

[email protected]
(704) 406-4274

Mailing Address Format for All Residential Students

For Standard UPS, USPS, FedEx
Full Name
110 S. Main St.
Campus Box ####
Boiling Springs, NC 28017    

Amazon ONLY:

Student Name
131 Tucker Drive
Your Campus Box Number here
Boiling Springs NC, 28017

All letter mail and packages may be picked up at the Student Mail Center location in Tucker Student Center on 1st floor after receiving an email confirming an item is ready to be picked up.

Forms of Payment Accepted

Cash, Check, or Credit Card

Drop Off services

USPS, UPS, FedEx

  • If you have a prepaid label, you can bring your package to Mail Center window.  We can provide an email confirmation if so desired.
  • If you have stamped letter mail, feel free to drop it off in the mail slot next to the window of the Mail Center.’
  • We sell stamps.

mailing and shipping services

  • Shipping prices vary by carrier, weight, and location. These prices fluctuate daily and are unable to be accurately provided until time of shipment.
  • First Class, Priority, and Express
  • International Shipping must be taken to the Boiling Springs Post Office due to them needing your signature of the sender.
  • Express methods must be processed before 2:00 p.m.

REQUEST TO FORWARD YOUR MAIL

This is for Graduating, Transfer, Going home, or Study Aboard.

  • Temporary mail forwards are offered for 30 days.
  • Mail will not be forwarded for a short period of time such as holiday break or break between semesters.
  • This form is requesting forwarding of First-Class USPS mail.
  • GWU Mail Center does not forward your package or mail sent from Private couriers. (FedEx, UPS, Etc).
  • We can forward your package, but you will have to pay extra postage costs.
  • Please feel free to contact FedEx, Ups, DHL to have printed label to get your package.
  • Click for the form and fill it out and return to the Mail Center.
Forwarding Mail Form

Locker Bank Setup

Picking up a single package

You may collect a package from a locker reserved for you once you receive an email notifying you it is ready for pick up. The Locker Banks are open and available as long as the Tucker Student Center is open.

Open the email containing your QR code or ID

Scan the QR code or tap Enter Pickup Code and enter the code.

Locker set up step 1
  • If you choose to enter the pickup code, use the keyboard to enter the code.
  • Tap Submit

If you kiosk is configured to take your picture, it displays the following screen:

Locker set up step 2
  • This screen appears for about 2 seconds, and takes your picture at the end of that time period.

Using your finger, sign for the package in the area provided.

Locker set up step 3

Tap Submit. The system opens the locker containing your package. It also displays the location of the locker.

Locker set up step 4
  • As soon as the system opens the locker door, it starts a 30 second countdown.

Go to the locker and collect your package.

Close the locker door.

  • If you close the locker before the 30 second countdown reaches 0, or if you tap Done at the kiosk, the message “Pickup Complete” appears on the kiosk screen.
  • The system returns you to the Home Screen about 2 seconds after “Pickup Complete” appears.

Parent/ Student FAQ:

We ask that you refrain from mail or items to your student earlier than two weeks prior to his/her arrival on campus.

The Mail Center will open on the move in day from 8:00 a.m. – 12:00 p.m.

For everything else (Fed Ex, USPS, Fed Ex Express, UPS, DHL)

Name and Department
110 S Main St
Campus Box ####
Boiling Springs, NC 28017

For Amazon Order

Name and Department
131 Tucker Dr.
Campus Box ####
Boiling Springs, NC 28017

Please use the word for campus box not P.O. Box. This will delay your package.

And be sure it is Boiling Springs not Shelby. This will also delay your package or drop off in Shelby and not in Boiling Springs.

Yes, unless they moved off campus. And if they continue to stay on campus for their master’s degree, they are responsible for letting the Mail Center know they want to keep their campus box number while continuing their education or otherwise they will lose the number and will have to get different campus box numbers.

The student needs to login in the GWU Portal under” Student Document and Resources”.

They will find their campus box number. If they do not see it, they are welcome to come to the window of the Mail Center, and we will be glad to help your student. Or send email and include your student ID #.

No, GWU Mail Center mailbox locker system to process and deliver mail and packages. The Campus Box is an ID to help identify the intended student and does not match a physical mailbox on campus. All packages and mail for students are picked up at Mail Center. No physical mailboxes or combination boxes are utilized at GWU.

We receive several thousand pieces of letter mail and packages that require sorting/processing for the hundreds of students we serve daily. Our standard is to have all items processed within a day of arrival at the Mail Center. Please allow slightly longer processing times during the beginning of the school year when our volume is higher than average.

If Amazon or another company notifies you that a package has been delivered, it may have arrived at the Boiling Springs Post Office, but it has not yet arrived at GWU Mail Center on campus. The USPS marks all packages coming to Boiling Springs as “delivered’ to satisfy their agreement with Amazon to “deliver” the package. It does not mean the package is physically on our campus yet, but it will be soon. An email will be sent out to the student once the package is ready for pickup.

All packages are held for two weeks. If we are unable to determine the intended recipient, no email will be sent. Please see us at the window or contact us by email ([email protected]) with a tracking number and we will be happy to locate your package.

Sometimes these emails will go to spam folders or perhaps we are still processing the package. If your package is here and you have not got the notification through your GWU email, please wait until 3pm to come see us at the window with the tracking number for your package. We will be glad to help you.

We allow two weeks for packages or mail to be picked up. After two-week holding period we return all letter mail and packages to the sender.

Some mail is time sensitive, and the sender needs to be aware that the letter/package was not received. Space is also a factor.

After three days we will remove them and put them in the back. You will get notification email that is removed, and you will need to go to the window. Also, at the beginning of the school year we get volume packages and we need the room for another student to be able to get their package.

Shipping prices vary by carrier, weight, and location. These prices fluctuate daily and are unable to be accurately provided until the time of shipment.